Canada Life is committed to respecting the privacy and confidentiality of information it receives, in accordance with Canada Life’s Privacy Guidelines Opens in a new window, and applicable law. Canada Life has established and will continue to maintain reasonable safeguards to protect the security and confidentiality of personal information. However, you acknowledge and confirm that the Internet is not a secure medium where privacy and confidentiality can be guaranteed and that complete security and confidentiality of transmissions to and from this website over the Internet is not possible at this time. Your confidential use of this website cannot be guaranteed and you acknowledge that your use of this website (including information you transmit to this website) may be subject to access or manipulation by, or disclosure to, third parties. Without limiting any other disclaimer herein, Canada Life and its affiliates shall not be responsible or liable for any damages that you or any other person may suffer in connection with any such breach of privacy, confidentiality or security.
Certain Canada Life web pages may require you to provide personal information to Canada Life, such as web pages that require you to register in order to access the web page. Such personal information (for example, your name, birthday, postal code, and e-mail address if applicable) is used to help provide you with a secure, private and convenient experience on this website.
For web pages requiring you to register:
What your information will not be used for:
The security of e-mail communication cannot be guaranteed. Do not send private or confidential information to Canada Life via e-mail (e.g., your Social Insurance Number, birthday).
Any person wishing to communicate or send information of a private or confidential nature to Canada Life or a third party is encouraged to do so by other means.
“Cookies” are small items of data that websites store in your browser. These data files contain information the website can use to track and organize the pages you have visited, and to gather information. Some of our web-based applications use “cookie” technology to measure website activity and tailor information to fit your personal interests. Canada Life uses both “session” and “permanent” cookies, both of which help us deliver a superior website experience that is designed to be fast, secure and personalized. You may decline cookies by configuring your web browser accordingly, but this may lead to reduced website functionality.
Canada Life collects some limited information about your connection to the Internet. This information includes your computer’s IP address, which is your numerical address on the Internet that lets our servers know where to send the web pages you view. This information is collected to help measure traffic to our website and the performance of our servers, and to help diagnose and address problems when they arise.
Canada Life may, from time to time, employ Google and/or Flurry Analytics, web analytic services provided by Google Inc. and Yahoo Inc. respectively, to help measure traffic patterns to, from, and within our public websites. This analytics measurement tool uses “session” and “persistent” cookies to collect standard Internet log information and to track visitor behaviour information in an anonymous form. The information generated by the cookies about your use of the website (including the first nine digits of your IP address) is transmitted to Google and/or Yahoo, as the case may be. No personal, identifying information is recorded or provided to Google or Yahoo. This anonymous information is then used to evaluate visitors’ use of our website and to compile statistical reports.
Hours of operation:
Monday to Friday, 8 a.m. to 6 p.m. ET
© The Canada Life Assurance Company 2017 -2018